The Skincare Plan

Your 1:1 Personalized Skin Routine is tailored to your goals with expert guidance from Sydney!

This is made for clients wherever they are in their skin journey. 

You may want  

•  a custom anti-aging routine 
• in-office treatment plan
• a completely new personalized routine for breakouts or discoloration
• Sydney to organize the products you have and tell you how and when to use them

Your Written Skincare Plan includes: 

• a step-by-step plan personalized to your skin saved in a Google folder for you to reference forevermore
  
• a video from Sydney explaining your routine (~15 minutes)
  
• 14-Day Access to Sydney for all your follow-up questions
  
• 20% off one order of products from the curated SBS shop
  
• option to add-on a 30-minute Q+A video call

Other Notes:

Unfortunately, due to time restraints (and out of respect for Sydney's time and other clients), she won't be able to respond to questions received after 14 business days of receiving your plan, but you can add-on a 30-minute Q+A video call to get some FACE time with Sydney to ask questions at any time.

Returns

We have a 30-day return policy, which means you have 30 days after ordering your item to request a return.

Unfortunately, we cannot accept returns on sale items or gift cards.Certain types of items cannot be returned, like products with screw top lids. Don't hesitate to get in touch with us if you have questions or concerns about your item.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You'll also need the receipt or proof of purchase.

To view the full return policy, please visit our FAQs Page.

Shipping

After receiving your order confirmation email, all orders are processed within 1 to 2 business days (excluding weekends and holidays). You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

Local In-store Pick-up

You can skip the shipping fees with free local pickup at 3400 Ross Clark Circle, Dothan, AL 36301. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready, and we will send you instructions.

Our in-store pickup hours are Mon-Thurs (8 AM-5 PM CT) and Friday (8 AM-Noon CT). Please have your order confirmation email with you when you come.

International Shipping

We DO NOT offer international shipping at this time.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us, including a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

Wondering how this product fits into your daily skincare? Here’s a sample complete skincare routine! You can also learn How To Build a Skincare Routine here.